Keene-based Guest Service Representative Overnight Opening | Hiring
Posted on February 18, 2026
Role Based in Keene
Primary Details
- Hiring Organization: Thorntons
- Based in: Keene, NH (a vibrant local hub)
- Flexible Role in Keene: Guest Service Representative Overnight
- This Keene-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Thorntons team in Keene, NH is growing.
- Benefit from working in Keene, a key hub for the Retail, Grocery, Food Service industry.
Pay & Perks
- Compensation: $16-$16/Hour (approx. $19.5k/Year)
- Benefits: A competitive compensation package is offered.
- Join our Keene team for this flexible role.
Position Scope
- This role centers on your professional skills within the Retail, Grocery, Food Service space in Keene.
Now Hiring Guest Service Representatives at our Thorntons location in Aurora, IL for Part Time positions with availability from 10p-6a\nOWN your Career with Thorntons and enjoy these benefits\u2026\n\u00b7 WEEKLY Pay Starting at $16.20/HR and working 10p-6a additional $1.00/hr! After 90 day you be would eligible for an increase to $18.70/HR\n\u00b7 Plan to Win Bonus (paid quarterly)\n\u00b7 Career Path \u2013 45% of Manag\n...\nement is Promoted from within!\n\u00b7 Vacation and Sick Days\n\u00b7 Medical, Dental, and Vision Insurance (avg 30 hours per week)\n\u00b7 401(k) with company match\n\u00b7 Free Team Member Meal & Dispensed Beverages (during shift)\nAre you looking for a company that provides opportunity to GROW your career in a fast-paced, team environment? Thorntons has a thriving culture focused on the core values of Delighting the Guest with Restless Dissatisfaction and a Passion for Detail while Having Fun and Cheering for Each Other. Everyone Counts. No matter what you look like, where you are from, or who you love \u2013 We Welcome You!\nIf you are energetic, professional, career-minded, and want to help\nmake Thorntonsour Guests\u2019 favorite place to stop when they are on-the-go, then we want YOU to apply now!\nwww.mythorntons.com/careers/\nThe Guest Service Representative (GSR) is responsible for delighting Thorntons\u2019\nGuests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs\nassist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives.\nRequirements\nEssential Job Functions (Responsible to)\n\u00b7 Delivers guest service with a \u201chow may I help you\u201d attitude. Looks for opportunities to delight guests and follows instructions from store management.\n\u00b7 Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems.\n\u00b7 Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery.\n\u00b7 Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required.\n\u00b7 Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies.\n\u00b7 Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis.\n\u00b7 Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program.\n\u00b7 Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions.\n\u00b7 Live Thorntons\u2019 Core Values and contribute to an environment that is\nwelcoming and belonging for Team Members and Guests.\n\u00b7 Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons\u2019 Team Member Handbook.\n\u00b7 Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations.\n\u00b7 Perform additional duties as assigned.\nWe have had success with candidates that have held positions in industries such as convenience, restaurant (quick-service and fast casual), retail, and hospitality. We will consider candidates that may be looking for their first job, reentering the workforce, and/or have held previous job titles such as Customer Service Representative, Cashier, Retail Sales Associate, Food Service, Crew Member, Shift Lead, Shift Supervisor, Assistant Manager, General Manager, Store Manager, and Restaurant Manager.\nCompensation:\nThe pay range for this position at commencement of employment is expected to be between $16.10 to $16.35 per hour.1 Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.\nThe total compensation package for this position also includes access to health, vision, dental, and life insurance, as well as paid vacation depending on your credited service, which will range from [1-5] days; and generous retirement benefits that